Shipping and delivery

Thank you for shopping with us at Glowing Skin Club Shop. We are committed to processing and delivering your order with care and efficiency.

Order Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

Orders placed after 3 PM EST may be processed the following business day.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Timeframe

Standard shipping typically takes 2–5 business days after your order has been processed.

Please note:

• Shipping times may vary due to carrier delays, holidays, weather conditions, or high-volume periods.
• We are not responsible for delays once the package has been transferred to the shipping carrier.

Shipping Address

Please ensure that your shipping address is entered correctly at checkout.
We are not responsible for packages delivered to incorrectly provided addresses. If you notice an error in your shipping details, please contact us immediately at [your email here].

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 1-2 days of delivery (or expected delivery date).
We will work with the carrier to resolve the issue as quickly as possible.

Please note that claims for lost packages must be filed directly with the shipping carrier once tracking confirms delivery.

Questions

If you have any questions about your order, feel free to contact us at:

brivioglowstudio@gmail.com

Brivio Glow Studio LLC
Norwalk, CT